1. Terms of Use
1.1 Acceptance of Terms
By accessing or using indiansmmpanel.co.in ("Service" or "Platform"), you automatically agree to be bound by these Terms of Use. If you do not agree to these terms, you must not use the Service.
1.2 Definitions
- Service: All Social Media Marketing (SMM) services provided by IndianSMM Panel, including bot-based, high-quality, and real engagement services.
- User: Any individual or entity that registers, accesses, or uses the Service.
- Content: Any data, information, graphics, or materials uploaded, posted, or promoted by Users through the Service.
1.3 Account Registration and Responsibilities
Users must create an account using a valid email address and provide accurate, current, and complete registration information. You are solely responsible for maintaining the confidentiality of your password and for all activities that occur under your account.
1.4 Prohibited Usage and Compliance
- You will only use the IndianSMM Panel website in a manner that follows all agreements made with Instagram, Facebook, Twitter, YouTube, and all other social media sites on their individual Terms of Service pages.
- You must not use the Service to promote or upload any illegal, harmful, abusive, threatening, or obscene Content, including nudity or any material not accepted by the respective social media communities.
- Any malicious or abusive actions towards our staff, system, or other users will result in immediate account suspension and termination.
1.5 Intellectual Property
All content, code, functionality, and design elements on indiansmmpanel.co.in are the intellectual property of IndianSMM Panel and are protected by copyright laws. Users retain all rights to the Content they upload or promote through the Service.
1.6 Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be resolved in the courts of India.
1.7 Changes to Terms
We reserve the right to change these Terms of Use at any time without notice. Continued use of the Service after any changes constitutes your acceptance of the new terms. You are expected to read all terms before placing any order.
2. Privacy Policy
indiansmmpanel.co.in respects your privacy and is fully committed to protecting your personal data. This policy explains how we collect, use, and secure your information.
2.1 Data We Collect
- Account Information: Email Address, Username, and Encrypted Password.
- Service Data: Target URLs, Profile IDs, Quantities, and Order History.
- Payment Details: Transaction IDs, Payment Method (We DO NOT store full credit card details. All financial transactions are handled by secure, third-party payment processors like UPI/Paytm).
- Usage Data: IP Address, Device Type, Browser Information, and Visit Dates for security and analytics.
2.2 How We Use Your Data
We use the collected data exclusively for the following purposes:
- To process and manage your orders and services efficiently.
- To communicate with you regarding order status, platform updates, and support issues.
- To improve our platform, features, and security infrastructure.
- To comply with legal obligations, if necessary.
2.3 Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share information only with:
- Payment Processors: For the sole purpose of secure and verified payment transactions.
- Service Providers: For hosting, security, and customer support (under strict confidentiality agreements).
- Legal Authorities: If required by law, court order, or to protect the rights and property of IndianSMM Panel.
2.4 Cookies and Tracking
We use cookies and similar technologies to enhance user experience, maintain secure sessions, and analyse the site traffic. You have the right to manage your cookie preferences via your browser settings.
2.5 Data Security and Retention
We implement robust security measures, including data encryption, firewalls, and access controls, to protect your data. We retain personal data for as long as necessary to provide services, comply with laws, and resolve disputes.
3. Terms of Service & Refund Policy
3.1 Order Placement and Delivery
- By placing an order, you accept all the terms listed below, whether you read them or not.
- Order processing time is estimated (e.g., 3-5 hours), and indiansmmpanel.co.in does not guarantee a specific delivery time. We offer our best estimation only.
- Orders cannot be cancelled once submitted. Please verify all details (URL, quantity, service type) before confirming.
3.2 Disclaimers and Service Nature
IndianSMM Panel is used solely to promote your social media accounts and help boost your "Appearance" or numerical count.
- We DO NOT guarantee your new followers/likes will interact with you. Our services are primarily intended for numerical enhancement.
- We DO NOT guarantee that 100% of the accounts will have a profile picture, full bio, or uploaded content, though we strive for high-quality profiles.
- Liability: IndianSMM Panel is not liable for any account suspension, content removal, or other damages suffered by you or your business as a result of using our services. You use our services at your own risk.
3.3 Refill and Drop Policy
- We offer Refill Guarantee services, where drops will be refilled free of charge within the stated period (e.g., 30 days, 60 days).
- If a service is explicitly labelled “No Refill,” any drop, even 100%, will not qualify for a refill or refund.
- In rare cases, due to platform updates, even "Non-Drop" services may face drops. If refill support is unavailable for technical reasons, no refund will be issued.
3.4 Critical Order Conditions (Start Count Logic)
Our system uses a Start Count and End Count metric to track delivery. You agree to the following conditions:
- Private/Non-Visible Accounts: If the target account, post, or its counts (likes/followers/views) are private, restricted, or not publicly visible at the time the order is placed, the system will record the Start Count as 0.
- No Refund for Visibility Issues: Orders placed under private/non-visible conditions will be marked as completed after our delivery attempt. Because the Start Count is 0, no refund or refill will be provided for non-visible delivery or subsequent drops. It is the User’s responsibility to ensure the target is public and the counts are visible before ordering.
- Multiple Orders: Do not order multiple services for the same link simultaneously. This causes miscalculation; no refund, refill, or cancellation will apply in such cases.
3.5 Refund and Payment Policy
All payments are final. Once a deposit has been completed, there is no way to reverse it.
- No Payment Method Refunds: We do not issue refunds back to your original payment method (e.g., UPI, Card). Funds must be used on orders from the IndianSMM Panel.
- Account Credit Only: If an order is non-deliverable (e.g., due to a technical error on our side), you will receive a refund credit to your IndianSMM Panel account balance.
- Non-Qualifying Refunds: Misplaced orders, orders with incorrect links, or orders placed on private/restricted accounts will not qualify for any refund or credit.
3.6 Fraudulent Activity & Chargebacks
- You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
- Any fraudulent activity, including the use of unauthorised or stolen credit cards, will lead to the immediate termination of your account without refund.
- If you file a chargeback, we reserve the right to terminate all future orders, ban you from our site, and reverse any followers/likes delivered to your or your client’s account.